Helpdesk CRM Software
With more than two million users worldwide, including one hundred Fortune 500 companies, Applied Innovation Management provides the industry, government, and organizations with 100% web based IT tracking and Customer Relation Management help desk software solutions. This company is industry leader in 100% web-based Helpdesk CRM Software and other CRM solutions.
HelpDesk Expert for Customer Service (HDECS) is a 100% web-based Helpdesk CRM Software system designed to allow you to provide your customers with a 24 hour customer support solution. HDECS is easily installed on any standard web server, is compatible with all ODBC compliant databases, and can be accessed by any internet or intranet enabled platform – regardless of OS – from anywhere in the world.
Features/Highlights of Helpdesk CRM Software system:
- Extensive Charts and Reports
- Flexible Workflow
- Whiteboard
- File Attachments
Customizable Features of Helpdesk CRM Software system:
- Customizable GUI
- Email Notifications
- Routing Rules
- Field Dependencies
Technology of Helpdesk CRM Software system:
- 100% Web-Based
- ODBC Relational Databases
- 24/7 Technical Support
- MS, Linux, Solaris Servers
HDECS Helpdesk CRM Software system integrates with a host of widely used software applications for seamless introduction into your day-to-day operations for maximum efficiency.
Ready to buy? Order the Help Desk Toolkit today
