141 knowledge community Success Criteria

What is involved in knowledge community

Find out what the related areas are that knowledge community connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a knowledge community thinking-frame.

How far is your company on its knowledge community journey?

Take this short survey to gauge your organization’s progress toward knowledge community leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which knowledge community related domains to cover and 141 essential critical questions to check off in that domain.

The following domains are covered:

knowledge community, Collaboration, Commodification, Community, Community of practice, Discourse community, Innovation, Knowledge Ecosystem, Knowledge Plaza, Knowledge building communities, Knowledge management, Knowledge mobilization, Knowledge transfer, Knowledge value chain, Learning community, Learning organization, Professional learning community, RIBA Knowledge Communities, Social exchange theory, Social knowledge management, Social network, Strong ties, Subject matter expert, Value network, Value network analysis, Virtual community, Virtual community of practice, Virtual team, Weak ties, Webinar:

knowledge community Critical Criteria:

Scrutinze knowledge community outcomes and probe the present value of growth of knowledge community.

– At what point will vulnerability assessments be performed once knowledge community is put into production (e.g., ongoing Risk Management after implementation)?

– What other jobs or tasks affect the performance of the steps in the knowledge community process?

– What are the short and long-term knowledge community goals?

Collaboration Critical Criteria:

Devise Collaboration outcomes and oversee Collaboration requirements.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new knowledge community in a volatile global economy?

– The Product Owner and the Team collaborate to do the best for the business. Each collaboration results in an improved ROI. But how much of an improvement?

– What kind of governance model is needed to enhance the collaboration of commercial and technical product portfolio owners over life cycle?

– How does our CRM collaboration software integrate well with Google services like Google Apps and Google Docs?

– Who are the people involved in developing and implementing knowledge community?

– What would be needed to support collaboration on data sharing across economic sectors?

– What would be needed to support collaboration on data sharing in your sector?

– What are the barriers to increased knowledge community production?

– Are there other statutes that encourage collaboration?

– Challengers, collaborations or mandated policy?

Commodification Critical Criteria:

Detail Commodification management and mentor Commodification customer orientation.

– How do we Identify specific knowledge community investment and emerging trends?

– How do we go about Comparing knowledge community approaches/solutions?

– How do we go about Securing knowledge community?

Community Critical Criteria:

Mix Community engagements and know what your objective is.

– What is the role of a hospital in a new community environment that provides more efficient and effective health care (e.g., what are the redesigned structures and models, the role and implementation of accountable care organizations, the structures and processes needed to implement new payment models such as bundled payments, and how do organizations transition to this new role)?

– If wireless technology is used, are vendor default settings changed (i.e. wep keys, ssid, passwords, snmp community strings, disabling ssid broadcasts)?

– How does a discourse community emerge to launch an organizing vision for an IT innovation before it becomes fashionable or institutionalized?

– Have any celebrities or other prominent members of the community expressed an interest in the campaign or the issue being addressed?

– Are there strategic partners you intend to engage (across your competitor and ecosystem community)?

– How do Behavioral Health Community Partners and LTSS Community Partners fit into the ACO reform?

– What is your approach to server analytics and community analytics for program measurement?

– Wep keys, ssid, passwords, snmp community strings, disabling ssid broadcasts)?

– What is the current thinking in the e learning community about Learning Objects?

– What are your design, creative and community management capabilities?

– Is the application interesting to a cross-company community of users?

– Does it serve a segment of the community not currently served?

– How can I contribute to my community most effectively?

– Do employees feel like members of the work community?

– How to attract and keep the community involved?

– Do we have past knowledge community Successes?

Community of practice Critical Criteria:

Read up on Community of practice leadership and explore and align the progress in Community of practice.

– Will knowledge community have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– How would one define knowledge community leadership?

– How much does knowledge community help?

Discourse community Critical Criteria:

Revitalize Discourse community leadership and attract Discourse community skills.

– What is the source of the strategies for knowledge community strengthening and reform?

Innovation Critical Criteria:

Check Innovation outcomes and balance specific methods for improving Innovation results.

– Think about the people you identified for your knowledge community project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?

– What are the key elements of your knowledge community performance improvement system, including your evaluation, organizational learning, and innovation processes?

– How do we move from reacting to problems to fact-based, systematic evaluation and improvement and organizational learning through innovation?

– What is, really, the difference between development and innovation, i.e. how big or radical do changes have to be to warrant the label innovation ?

– In some projects up to 85% of the changes are performed by a small core of developers, what space for innovation is left?

– Do you see regulatory restrictions on data/servers localisation requirements as obstacles for data-driven innovation?

– To what extent does your organization have experience with big data and data-driven innovation (DDI)?

– The real challenge: are you willing to get better value and more innovation for some loss of privacy?

– To what extent does data-driven innovation add to the competitive advantage (CA) of your company?

– What are the disruptive innovations in the middle-term that provide near-term domain leadership?

– What are the three most important things we need to focus on to foster innovation?

– How do we enable market innovation while controlling security and privacy?

– Are employees open to new ideas and will they support innovations?

– Could the supplier help with service innovation/transformation?

– How does technology destiny affect organizational innovation?

– What are the usability implications of knowledge community actions?

– Does technological diversification promote innovation?

Knowledge Ecosystem Critical Criteria:

Examine Knowledge Ecosystem failures and achieve a single Knowledge Ecosystem view and bringing data together.

– Meeting the challenge: are missed knowledge community opportunities costing us money?

– How do we manage knowledge community Knowledge Management (KM)?

– Are we Assessing knowledge community and Risk?

Knowledge Plaza Critical Criteria:

Cut a stake in Knowledge Plaza adoptions and optimize Knowledge Plaza leadership as a key to advancement.

– To what extent does management recognize knowledge community as a tool to increase the results?

– Have all basic functions of knowledge community been defined?

Knowledge building communities Critical Criteria:

Apply Knowledge building communities management and ask questions.

– Is maximizing knowledge community protection the same as minimizing knowledge community loss?

– What knowledge, skills and characteristics mark a good knowledge community project manager?

Knowledge management Critical Criteria:

Think carefully about Knowledge management visions and sort Knowledge management activities.

– Learning Systems Analysis: once one has a good grasp of the current state of the organization, there is still an important question that needs to be asked: what is the organizations potential for developing and changing – in the near future and in the longer term?

– How can we incorporate support to ensure safe and effective use of knowledge community into the services that we provide?

– What role does communication play in the success or failure of a knowledge community project?

– What are the best practices in knowledge management for IT Service management ITSM?

– What best practices in knowledge management for Service management do we use?

– When is Knowledge Management Measured?

– How is Knowledge Management Measured?

Knowledge mobilization Critical Criteria:

Set goals for Knowledge mobilization management and oversee Knowledge mobilization management by competencies.

– What tools do you use once you have decided on a knowledge community strategy and more importantly how do you choose?

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to knowledge community?

– How can you measure knowledge community in a systematic way?

Knowledge transfer Critical Criteria:

Consult on Knowledge transfer visions and track iterative Knowledge transfer results.

– What are the top 3 things at the forefront of our knowledge community agendas for the next 3 years?

– Who will be responsible for documenting the knowledge community requirements in detail?

– Is knowledge community Required?

Knowledge value chain Critical Criteria:

Have a session on Knowledge value chain engagements and attract Knowledge value chain skills.

– How can skill-level changes improve knowledge community?

– What are specific knowledge community Rules to follow?

Learning community Critical Criteria:

Disseminate Learning community goals and spearhead techniques for implementing Learning community.

– How likely is the current knowledge community plan to come in on schedule or on budget?

– What are the long-term knowledge community goals?

Learning organization Critical Criteria:

Confer over Learning organization failures and secure Learning organization creativity.

– A dramatic step toward becoming a learning organization is to appoint a chief training officer (CTO) or a chief learning officer (CLO). Many organizations claim to value Human Resources, but how many have a Human Resources representative involved in discussions about research and development commercialization, new product development, the strategic vision of the company, or increasing shareholder value?

– If you were to step back and look at the part of your organization you control, what components of a Customer Service program would you see?

– Where do ideas that reach policy makers and planners as proposals for knowledge community strengthening and reform actually originate?

– Who will be responsible for making the decisions to include or exclude requested changes once knowledge community is underway?

– What makes a learning organization?

– How to Secure knowledge community?

Professional learning community Critical Criteria:

Audit Professional learning community issues and find the essential reading for Professional learning community researchers.

– What are the Key enablers to make this knowledge community move?

– How do we keep improving knowledge community?

RIBA Knowledge Communities Critical Criteria:

Administer RIBA Knowledge Communities outcomes and prioritize challenges of RIBA Knowledge Communities.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent knowledge community services/products?

– How do we know that any knowledge community analysis is complete and comprehensive?

– Have you identified your knowledge community key performance indicators?

Social exchange theory Critical Criteria:

Systematize Social exchange theory engagements and pay attention to the small things.

– What potential environmental factors impact the knowledge community effort?

– Do knowledge community rules make a reasonable demand on a users capabilities?

– What are current knowledge community Paradigms?

Social knowledge management Critical Criteria:

Analyze Social knowledge management management and find answers.

– How do you determine the key elements that affect knowledge community workforce satisfaction? how are these elements determined for different workforce groups and segments?

– How will we insure seamless interoperability of knowledge community moving forward?

Social network Critical Criteria:

Guide Social network management and frame using storytelling to create more compelling Social network projects.

– How can you negotiate knowledge community successfully with a stubborn boss, an irate client, or a deceitful coworker?

– Who will be responsible for deciding whether knowledge community goes ahead or not after the initial investigations?

– Which social networking or e learning service allows the possibility of creating multiple virtual classrooms?

– How might a persons various social network profiles be useful for learning education and or training?

– Can specialized social networks replace learning management systems?

Strong ties Critical Criteria:

Drive Strong ties projects and learn.

– Which customers cant participate in our knowledge community domain because they lack skills, wealth, or convenient access to existing solutions?

– How important is knowledge community to the user organizations mission?

Subject matter expert Critical Criteria:

Prioritize Subject matter expert quality and develop and take control of the Subject matter expert initiative.

– What is our formula for success in knowledge community ?

– What is Effective knowledge community?

Value network Critical Criteria:

Infer Value network quality and create a map for yourself.

– How can we improve knowledge community?

Value network analysis Critical Criteria:

Gauge Value network analysis tactics and look at it backwards.

– How do we ensure that implementations of knowledge community products are done in a way that ensures safety?

– What vendors make products that address the knowledge community needs?

Virtual community Critical Criteria:

Review Virtual community projects and probe the present value of growth of Virtual community.

– Does knowledge community analysis show the relationships among important knowledge community factors?

– What are all of our knowledge community domains and what do they do?

Virtual community of practice Critical Criteria:

Depict Virtual community of practice engagements and clarify ways to gain access to competitive Virtual community of practice services.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these knowledge community processes?

– Are there knowledge community problems defined?

Virtual team Critical Criteria:

Match Virtual team failures and figure out ways to motivate other Virtual team users.

– What prevents me from making the changes I know will make me a more effective knowledge community leader?

– How is agile project management performed in the context of virtual teams?

– Do we all define knowledge community in the same way?

– So then, what is a virtual team?

Weak ties Critical Criteria:

Jump start Weak ties quality and explain and analyze the challenges of Weak ties.

Webinar Critical Criteria:

Exchange ideas about Webinar tasks and devote time assessing Webinar and its risk.

– Are there any easy-to-implement alternatives to knowledge community? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– What are our needs in relation to knowledge community skills, labor, equipment, and markets?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the knowledge community Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

[email protected]


Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Collaboration External links:

Welcome to the Natural Medicines Research Collaboration

GitHub Desktop | Simple collaboration from your desktop

Kahua – Business to Business Collaboration Platform

Commodification External links:

Player Pianos and the Commodification of Music | JSTOR …

Commodification of Culture – Home | Facebook

Commodification – Tourism: Good or Bad?

Community of practice External links:

Community Solutions | Community of Practice

What is a community of practice? | Wenger-Trayner

Project ACCESS Community of Practice

Discourse community External links:

Discourse community – Sample Essays

What Is a Discourse Community in Composition?

Free discourse community Essays and Papers – …

Innovation External links:

NeoBux: The Innovation in Paid-to-Click Services

Innovation Synonyms, Innovation Antonyms | …

Knowledge Ecosystem External links:

Bellagio Conference: The Knowledge Ecosystem – …

Knowledge Plaza External links:

The benefits of elium (previously Knowledge Plaza) – YouTube

Knowledge Plaza – Posts | Facebook

Knowledge building communities External links:

KBC: Knowledge Building Communities – KBC Home

https://people.ucsc.edu/~gwells/Files/Papers_Folder/Writing in KBC.pdf

Knowledge Building Communities Meetups – Meetup

Knowledge management External links:

Knowledge Management Consulting Firm | Iknow LLC

Home – livepro: Customer Service Knowledge Management

A hub for technical knowledge management. — NDCAC

Knowledge mobilization External links:

Brokering Knowledge Mobilization Networks: Policy …

Knowledge mobilization
http://The term Knowledge Mobilization (KMb) refers to moving available knowledge (often from formal research) into active use. More than just “bridging the gap”, KMb seeks to make connections between research/expertise and policy/practice in order to improve outcomes in various organizations or sectors.

[PDF]SPECIAL ISSUE Knowledge Mobilization education …

Knowledge transfer External links:

Kymanox means Ideal Knowledge Transfer

KTN – Knowledge Transfer Network

Knowledge Transfer @ CERN

Knowledge value chain External links:

‘The Biosciences Knowledge Value Chain and …

Introduction to the Knowledge Value Chain® – YouTube

Competing in the Knowledge Economy – Knowledge Value Chain

Learning community External links:

Virtual Learning Community

The Learning Community: Healthcare Training and …

StudySoup | The College Learning Community

Learning organization External links:

Is Your Learning Organization Agility Fit? – clomedia.com

Family Learning Organization – Testing

Family Learning Organization – Homeschool Testing, …

Professional learning community External links:

Professional Learning Community – San Jose Area …

Home – iLit Professional Learning Community

Professional Learning Community | Course Redesign …

RIBA Knowledge Communities External links:

RIBA Knowledge Communities – Infogalactic: the …

[PDF]RIBA Knowledge Communities – CIRIA
http://ciria.org/buildoffsite/pdf/riba2 bim 6 may.pdf

RIBA Knowledge Communities – WOW.com

Social exchange theory External links:

Application of The Social Exchange Theory | Student Simple


Social Exchange Theory | Encyclopedia of Psychology

Social knowledge management External links:

[PDF]Global Social Knowledge Management: From …

Social Knowledge Management
http://Social knowledge management. Social media are not only transforming private communication & interaction, they also will transform how people work. With social media knowledge work in organizations can be optimized extremely: like a better distribution/sharing and access to knowledge.

Q&A Software for Social Knowledge Management | Quandora

Social network External links:

Hi5 – The social network for meeting new people 🙂

Private Social Network for Care Communities – Rallyhood

Strong ties External links:

Strong Ties Outpatient Pharmacy – Pharmacies – …

Subject matter expert External links:

Subject Matter Expert – Seventh Sense Consulting, LLC

Subject Matter Expert Jobs, Employment | Indeed.com

[PDF]Subject Matter Expert Job Description – BOC …

Value network External links:

[PDF]Title here Value Network Quality Access for Less

Home | Puget Sound High Value Network

Masonic Value Network – Masonic Homes

Value network analysis External links:


Value Network Analysis for Strategic Planning

Findings: Value Network Analysis Creates Opportunities …

Virtual community External links:

The Virtual Community: Table of Contents

“Virtual Community Health Promotion” by Richard Crespo

What is a Virtual Community? (with pictures) – wiseGEEK

Virtual community of practice External links:

Virtual Community of Practice ITEN – YouTube

Virtual team External links:

“Virtual Team Success: The Impact of Leadership Style …

IT Management: Virtual team leadership | TechNet …

Concept2 Logbook | Virtual Team Challenge

Weak ties External links:

WEAK TIES – Home | Facebook

Weak Ties, Twitter and Revolution | WIRED

The Strength of Weak Ties – YouTube

Webinar External links:

ALTA – Webinars

AAMVA – Webinars

Title VI Webinar | ACL Administration for Community Living

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