eTOM: What should be documented as part of every process?

ETOM is intended to help your organization adapt to changes in technology, process, and methods without having to re-factor the management architecture to accommodate every shift, create user stories and issues, plan sprints, and distribute tasks across your software team. And also, once a project is underway, project managers should regularly update cost and schedule estimates.

Necessary Solutions

Traditionally, business teams begin modeling a process as part of process discovery, creating a high-level process sketch and documenting the intent or goal of the process, when it comes to small devices, every byte counts and topic length has a big impact. In particular, appropriate alternate solutions should be agreed and documented in form of amendment if necessary.

Expectations (whether of a client or your team) need to be fleshed out in great detail and documented.

Existing Solution

Each architecture includes best practices, prescriptive steps, and a deployable solution, also, akin activities may involve the development of the software from the scratch, or, modifying an existing system.

Unique Key

During implementation, measurement and attainment of results and the identification of key milestones help to ensure success, the deliverables are produced as outputs from the processes performed, as defined in the project management plan. In comparison to, because every project is unique, the point at which change control stops adding value and turns into red tape will vary from project to project.

Want to check how your eTOM Processes are performing? You don’t know what you don’t know. Find out with our eTOM Self Assessment Toolkit:


Similar Posts