ISO 20000: What are the benefits and drawbacks of the ITIL / ISO 20000 framework?

Understand the nature and extent of risks facing your organization and reduce the incidence and impact on the business, ability to conceptualize, design and implement cutting edge solutions based on the latest virtualization, storage, and cloud technologies.

Vital Services

There is an increasing demand for quality on the market, especially when the approach is related to IT which is a dynamic area and more important to organizations each day, itsm are developed especially for service oriented it organizations of your organization and customer services oriented organizations, furthermore, to be certified, organizations must implement an ITSM process and system that ensures the confidentiality, integrity and availability of vital information.

Good Process

Itil enables you to fully benefit from proven best practices in it and is relevant to anyone involved in the delivery or support of it services, cmmi is a descriptive approach that orders process areas along a maturity model with maturity levels. In the meantime, having a good knowledge of key ITIL processes is a good starting point to begin an implementation.

Proper Management

Develop, deliver and manage new or improved services in a timely manner and, most importantly, on a budget, tests compliance with statutory and restrictive necessities and your own systems through internal audits and management reviews. In particular. In addition, justify investments based on their business benefits, and gain greater control over the proper functioning of services.

Perfect Quality

All itil benefits are given by guidance on the provision of quality it services based on perfect settings of processes and facilities.

Want to check how your ISO 20000 Processes are performing? You don’t know what you don’t know. Find out with our ISO 20000 Self Assessment Toolkit: