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Help Desk

by The Art of Service

Help Desk

by The Art of Service

CRM Systems: Does your organization limit physical access to information systems, equipment, and the respective operating environments to authorized individuals?

  • by The Art of Service
  • June 4, 2020

Simple information portals divide the screen into multiple zones, each of which displays information from a different system, also. And also, new technologies are now… Read More »CRM Systems: Does your organization limit physical access to information systems, equipment, and the respective operating environments to authorized individuals?

IT Service Desk: What role does leadership play for a supervisor or manager?

  • by The Art of Service
  • May 31, 2020

Service quality has now become a differentiating factor between your organization success and failure because it affects customer retention, loyalty and overall satisfaction with your… Read More »IT Service Desk: What role does leadership play for a supervisor or manager?

Enterprise engineering: Which product approaches and practices will help enterprises achieve higher levels of data integrity?

  • by The Art of Service
  • May 29, 2020

To meet the requirements of enterprise organizations, most service providers are investing in integrating. And also, with the improvement of the diversity of the institutional… Read More »Enterprise engineering: Which product approaches and practices will help enterprises achieve higher levels of data integrity?

Citrix XenServer: Do you want the help desk phone to stop ringing?

  • by The Art of Service
  • May 29, 2020

Information regarding unique elements, tools, supported platforms, customer support, etc, it is a client, server application that allows users to launch and interact with graphical… Read More »Citrix XenServer: Do you want the help desk phone to stop ringing?

IT Service Desk: Why align business management with information technology service management?

  • by The Art of Service
  • May 29, 2020

More organizations are using technology to handle customer service in an efficient and cost-effective way, it incident management is an area of IT service management… Read More »IT Service Desk: Why align business management with information technology service management?

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Recent Posts

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