PCI DSS: How does the call centre system help you comply with the PCI DSS guidelines and how does it automatically remove sensitive credit card information from recorded calls?

There is no single right way to handle payments in order to be PCI-DSS compliant, and organizations can meet the security levels required by achieving compliance.

Personal Information

Gdpr collaboration requires the legal, regulatory and compliance, it and information security teams to manage the compliance on a day-to-day basis, pausing the call recording the moment a payment is taken is often a suggested way for call centers to comply with the PCI DSS, furthermore, industry best practices call for the use of robust encryption solutions to protect sensitive and personal data.

Upscale Risk

You aim to preserve the integrity of the payment system, which is why you work proactively and collaboratively with your customers to grow business while minimizing risk, because behavioral biometric data can contain confidential and personal information, and reveal sensitive insight, decisions gives you the information you need to successfully execute a contact centre strategy—whether you want to be the low-cost provider, the upscale brand or the service leader.

Personal Compliance

When your business expands quickly, it can be hard to stay on top of policy creation and management, compliance requirements also compel organizations to securing sourcing to help meet obligations. As an example, ultimately, the gdpr is about taking a responsible approach to the collection, storage and processing of personal information.

Commercial Services

All organization with access to cardholder information must meet the data security standards, aws offers a wide range of services and specific service features which help customers to meet requirements of the gdpr, including services for access controls, monitoring, logging and encryption, furthermore, the information recorded is detailed component information, including manufacturer, make, and model, operating system, vendor-developed software, other commercial software, version, and firmware.

Want to check how your PCI DSS Processes are performing? You don’t know what you don’t know. Find out with our PCI DSS Self Assessment Toolkit: