Are accountability and ownership for 2.5G clearly defined? What are the compelling business reasons for embarking on 2.5G? What are the business objectives to be achieved with 2.5G? Who will be responsible for deciding whether 2.5G goes ahead or not after the initial investigations? How do we measure improved 2.5G service perception, and satisfaction?
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable roleÂ In EVERY group, company, organization and department.
Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Self-Assessment empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make 2.5G investments work better.
This 2.5G All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth 2.5G Self-Assessment. Featuring 618 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which 2.5G improvements can be made.
In using the questions you will be better able to:
– diagnose 2.5G projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
– implement evidence-based best practice strategies aligned with overall goals
– integrate recent advances in 2.5G and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the 2.5G Scorecard, you will develop a clear picture of which 2.5G areas need attention.
Your purchase includes access details to the 2.5G self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Questions? Contact The Art of Service