Service Transition: What should a product or process cost?

Purchasing agreements should be documented, and clearly identify the services or products to be provided, the basis for earning payment and the applicable rate or fee, services should be designed based on a genuine comprehension of the purpose of the service, the demand for the service and the ability of the service provider to deliver that service. Also, when the system is out of compliance with the objectives, an action plan will need to be developed to correct the cause of the problem.

Physical Customer

How you respond will determine whether the customer shares on social media how terrible your customer service is or will remain loyal to your organization, many service-oriented organizations develop competitive strategies involving customization of product or service to meet individual customer needs, also, outputs may be a physical product (possibly used as an input to another process) or a service.

Work products are the intermediate and final outputs of the process, each of which makes a specific contribution to the development of the delivered product or service, singularly, it represents the difference between the actual cost of a product or service, and what the reduced cost would be if there was no possibility of substandard service, failure of products, or defects in their manufacture.

Gross Resources

To provide any product or service, you have to use resources like money, materials, labor, time, and information, the goal of a cost accounting system is to measure the cost of designing, developing, producing (or purchasing), selling, distributing, and servicing particular products or services. In short, by simply dividing the cost of the product or service by the inverse of the gross margin equation, you will arrive at the selling price needed to achieve the desired gross margin percentage.

Lower Services

As for cost, direct ownership usually requires less specialized legal services than other employee ownership options, situations and should be considered for each function delivered by a shared service organization, furthermore, you should only expand if economies of scale will allow your business either to sell your products or services at lower prices or to take more profit per item.

Alternative Transition

A transition can be defined as the smooth transfer of services from a legacy organization to a vendor organization in accordance with contractual requirements, strike a balance between cost reduction initiatives and investments needed to generate process efficiencies, improve quality of service, build a stronger value chain, improve skill management and increase customer satisfaction, also, while the cost of a good or service often is thought of in monetary terms, the opportunity cost of a decision is based on what must be given up (the next best alternative) as a result of the decision.

Your total cost is made up of the direct and indirect costs of getting your product to customers or selling and delivering your service to customers. In addition, additionally, services should be developed and delivered to achieve maximum customer satisfaction at minimum cost.

Critical Line

There is no doubt that in the absence of value-added components virtually any product or service can be driven down to the most bottom line, organization, must acknowledge its responsibility to oversee the new product development process in a way that capitalizes on the benefits of organizational and geographic dispersion, while at the same time managing the process in an integrated, accountable, cost-effective manner, also, business process re-engineering is the radical redesign of business processes to achieve dramatic improvements in critical aspects like quality, output, cost, service, and speed.

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store.theartofservice.com/Service-Transition-toolkit