ServiceNow is an IT service management platform for recording, tracking, and managing your organization enterprise-level IT processes in a single location, besides, the primary will attempt to identify the service or system that is being reported, the support expert will contact the person reporting the problem if additional information is required.
Your dedicated team of support engineers work every day to provide your customers with the best possible service and support, organizations deploy your services to create a single system of record for IT and automate manual tasks, standardize processes, and consolidate legacy systems, furthermore. In addition, your organization offers professional, educational, and customer support services.
Improve operational efficiency and reduce costs, you will receive a notification that it has been received and the team will follow up in a timely manner. Not to mention, automate devops releases and minimize operations risk with api driven change approval policies.
By optimizing service delivery to employees, partners and customers, organizations can increase productivity, satisfaction and competitive advantage.
Want to check how your ServiceNow Processes are performing? You don’t know what you don’t know. Find out with our ServiceNow Self Assessment Toolkit: