Performance analytics – an easy to use, cloud based IT and business intelligence,applications designed for reporting and analyzing performance in servicenow, the rising mobile workforce,… Read More »ServiceNow: Is ServiceNow performance analytics in scope?
ServiceNow is doubling down on the channel, rolling out a big overhaul of its existing partner ecosystem, and introducing new programs to help partners capture… Read More »ServiceNow: What are the most costly service offerings and why?
ServiceNow combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all processes, let you now… Read More »ServiceNow: What is the name of a Quality Measurement framework?
Acceptance criteria represent a specific and defined list of conditions that need to be met before a project can be considered completed and the project… Read More »ServiceNow: Are test plans, acceptance criteria and test results produced for each Release?
Thus the funding and resourcing of the service is shared and the providing organization effectively becomes an internal service provider, shared services is the provision… Read More »ServiceNow: How large is your IT department?