Discover legacy and modern IT infrastructure, and everything in-between, with complete dependency maps ranging from physical to logical connectivity, rapidly integrate authentication and authorization for… Read More »Legacy Application Modernization: What is the current annual budget for the legacy application?
Apart from your excellent product or service, your customers want timely, personalized and simpler customer service with immediate solutions to problem, services should be designed… Read More »Service Transition: What do you as customers expect of IT provision?
You can start small, catering events you can manage on your own or with a couple of helpers to see if a catering business is… Read More »Service Transition: How do you prepare to build or develop the service?
ITSM includes all the discrete activities and processes that support a service throughout its lifecycle, from service management to change management, problem and incident management,… Read More »Service Transition: Why do you need IT Service Management?
Once compliance moves, the chief compliance officer will naturally realign with the chief risk officer, the officer to whom the chief compliance officer now reports,… Read More »Chief Compliance Officer: What should compliance officers look for?