HelpdeskSoftware2
Helpdesk Software Helpdesk Software is best described as a software system designed to accept a request from an end user, and process it in… Read More »HelpdeskSoftware2
assistance
outsourcedhelpdesk
Should You Outsource? When it comes to specialty business functions like help desks or call centers, having them in-house is not always the best answer.… Read More »outsourcedhelpdesk
helpdeskmission
Sample Help Desk Mission: The Help Desk’s mission is to assist our ‘internal customers’–our employees–in being able to help the ‘external customer’. This includes providing… Read More »helpdeskmission
HelpDeskProcedures
Help Desk Procedures Help Desk Procedures provide users with the answers they need for their technical issue. By bringing Help Desk Procedures to the… Read More »HelpDeskProcedures
HelpDeskProcess
Help Desk Process A Help Desk Process provides users with the answers they need for their technical issue. By bringing Help Desk Process to… Read More »HelpDeskProcess