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HostingHelpDesk

Hosting Help Desk   A Hosting Help Desk is an option for companies that require a helpdesk system, yet lack either the server hardware or capital to host the system at their own location. The help desk system is used as an outsourced service, as opposed to an internally functioning tracking system. The Hosting Help…

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acdsystems

Automatic call distribution systems are the heart of inbound call centers. ACD systems are call routing utilities for incoming calls and can be even used to route calls originated by our predictive dialer to the next available agent. A phone system comes with a complete automatic call distribution system for call routing. An ACD system and…

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StarHelpdesk

Star Helpdesk   Star Helpdesk offers a professional helpdesk for various applications. Support can be offered on a fixed price basis or they charge an amount per unit of 10 minutes. For questions that require more time or a personal visit, Star Helpdesk consultants will be able to assist you.   Star Helpdesk support calls…

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HelpdeskSLA

Helpdesk SLA   Helpdesk SLA (service level agreement) is loaded with many optional features. Actually Helpdesk SLA helps in decision making by helpdesk staff which is governed by service level agreements designed to best accommodate the needs and responsibilities of all constituencies/departments of the client. These features and services can easily be turned on and off…