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Help Desk

by The Art of Service

Help Desk

by The Art of Service

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helpdeskapplication

  • by The Art of Service
  • February 7, 2012

The Help Desk Application Solution A Help Desk Application provides the foundation for an integrated, end-to-end approach to IT Service Management. Based on best practice… Read More »helpdeskapplication

TheHelpDesk

  • by The Art of Service
  • February 6, 2012

With the 10 ITIL processes managing the IT Service Delivery, there has to be a physical point of contact with the customers. A place in… Read More »TheHelpDesk

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