TheHelpDesk
With the 10 ITIL processes managing the IT Service Delivery, there has to be a physical point of contact with the customers. A place in… Read More »TheHelpDesk
customer
HelpdeskTicketSystem
Helpdesk Ticket System A Helpdesk Ticket System allows assigning problem reports, called “tickets,” with which to track a user or customer issue, such as… Read More »HelpdeskTicketSystem
helpdesksurvival.com – Keep at it.
helpdesksurvival.com – Keep at it. Let’s face it—setting up and running a help desk for your customers is no easy task. How do we satisfy everyone’s… Read More »helpdesksurvival.com – Keep at it.
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