Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve… Read More »IT Service Desk: How does the total cost of IT impact your long-term strategic initiatives?
Service Desk: How will the competitive landscape change by the time your product/service enters the market?
Due to shrinking budgets and increasing IT demands, organizations are moving towards IT process automation which will help to improve service desk efficiency, meet SLAs… Read More »Service Desk: How will the competitive landscape change by the time your product/service enters the market?
Supply chain management is a prerequisite for integrated logistics, modern logistics technology and information technology support, logistics functions and channel integration is characteristic, an integrated… Read More »integrated logistics support: How can technology enable a more efficient logistics process?
Service Desk: What ITIL process should be set up in order to provide good insight into consequences?
The purpose of the IT service continuity management process is to support the overall business continuity management (BCM) process by ensuring that, by managing the… Read More »Service Desk: What ITIL process should be set up in order to provide good insight into consequences?
Now is a pivotal time for the workplace and workforce as critical issues affecting society impact work, auditors can also interview personnel and verify that… Read More »Compliance Training: What independent validation and compliance functions are there?