HelpDeskorHelpDesksandISO9000andQualityManagement

There is no getting away from Help Desk or Help Desks and ISO 9000 And Quality Management of course when discussing quality management. For the uninitiated, ISO 9000 is a family of standards developed to provide a framework around which a quality management system can be applied. For ‘quality management’, you could easily read ‘quality help desk management’, because Help Desk or Help Desks and ISO 9000 And Quality Management is generic, being designed to address management in general.

 

Many organizations do embrace Help Desk or Help Desks and ISO 9000 And Quality Management to improve the quality of their help desk operations. It has a proven track record in this area, and many others. However, it is normally adopted as part of a more general thrust towards, Help Desk or Help Desks and ISO 9000 And Quality Management, rather than solely applied to the help desk.

 

As we begin this millennium, the Help Desk or Help Desks and ISO 9000 And Quality Management family of quality management system standards has been updated to reflect a more modern understanding of quality.

 

Originally the Help Desk or Help Desks and ISO 9000 And Quality Management standards were thought to be primarily a technical discipline. Today, an increasing interest in these quality standards by more non-traditional organizations has created the need to revise Help Desk or Help Desks and ISO 9000 And Quality Management to ensure that the needs of users around the world are met.

 

Help Desk or Help Desks and ISO 9000:2000 And Quality Management represents the first major revision to the quality standards since its initial issue. Written by individuals that actually contributed to the development of the revisions, The ISO 9000 Survival Site is the perfect companion to the new standard. When it comes to ANSI/ISO/ASQ Q9001-2000 standard, it will help clarify the changes in presentation, terminology, format, and requirements to quality professionals in any industry.

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