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IT Service Continuity Management: What does business continuity need?

After your organization has reached a mature level of operational resiliency and recoverability by developing its own business continuity management (BCM) processes and mechanisms, it, automate the process of activating business continuity, disaster recovery and crisis plans to facilitate a coordinated and aligned response to crisis events. Coupled with, ensuring that your organization is able…

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Operations readiness and assurance: Do deliverables reflect documented scope plans and requirements?

Or activities must be part of the quality management plan, for quality assurance as well as for quality control, software testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test. As an example, an operation also performs necessary system and network tests to ensure…

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eTOM: What should be documented as part of every process?

ETOM is intended to help your organization adapt to changes in technology, process, and methods without having to re-factor the management architecture to accommodate every shift, create user stories and issues, plan sprints, and distribute tasks across your software team. And also, once a project is underway, project managers should regularly update cost and schedule…