In one aspect, a method of instructing users in the implementation of a patch management process is provided, a graphical depiction of a process showing… Read More »IT Service Desk: Does your organization employ any methodology assess the effectiveness of the consent process?
As customer data and intellectual property evolve and invite new forms of information theft, the leadership role of the chief information security officer must become… Read More »IT Service Desk: How do you connect your organization and its data to the network?
Streamlining your help desk guarantees consistent service levels, calms the chaos of a busy support center, and helps you establish the processes you need to… Read More »Service Desk: How does the help desk for service support work?
Establishing a knowledge base is a strategy that can yield numerous benefits for a field service organization and once the initial pain of setting it… Read More »IT Service Desk: Do you understand the internal obstacles that may be hindering the full value of IT to the business?
Establishing a knowledge base is a strategy that can yield numerous benefits for a field service organization and once the initial pain of setting it… Read More »IT Service Desk: Do you understand the internal obstacles that may be hindering the full value of IT to the business?