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HelpDeskTools

Every organisation uses tools to support the IT organisations in delivering the services and performing the processes. The type of tool you need, is fully dependent on what you want to get out of it.   For small organisations, the tool can be an Excel Spreadsheet. This can be more than sufficient. For larger organisations,…

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SamplePages

Here are a few sample pages of all of some of the documents in the Help Desk Toolkit: GO HERE for extensive content details Help Desk Audit And Review   Help Desk Best Practice   Help desk Design   Help Desk implementation plan   Help Desk presentation   Help Desk Procedure   Help Desk Service…