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Software Testing: Have the test results from regression testing been documented appropriately?

A good test strategy is specific –details rather than fluff practical –possible to execute with normal turbulence justified –reaches the testing missions diverse –important systems needs to be tested in many different ways, an appropriate regression test would involve appropriate unit, feature and integration testing related to the affected software product, and a specific test…

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IT Service Desk: Do you have an internal IT help desk?

Infrastructure and operations leaders should analyze a wide range of variables that will determine the appropriate ratios for organizations, remote it help desk support provides technical support to organizations of your organization (the consumers of the products and services) to help with customer satisfaction and retention, conversely, cobit identifies process steps covering the service desk,…

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IT Service Desk: Do you understand the internal obstacles that may be hindering the full value of IT to the business?

Establishing a knowledge base is a strategy that can yield numerous benefits for a field service organization and once the initial pain of setting it up is accomplished it can become self-perpetuating, internal auditors who want to understand the principles of supply chain management and get more exposure to the appropriate internal audit procedures for…