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helpdesk

Help desk definition:   In business, a help desk is a place that a consumer can call to get help with a problem. Help desks can range from one person answering a phone in smaller companies to, in larger companies, a group of topic experts using software to help track and analyze the problem.  Help desk…

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HelpDeskSixSigma

Help Desk Six Sigma   In simple words, Six Sigma means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving towards six standard deviations between the mean and the nearest specification limit) in any process — from manufacturing to transactional and from…

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helpdeskonline

Organize Your Support Department Customer service has become a competitive edge for many online businesses. It is easy for a customer to find your competitors on the web so they are less likely to suffer through customer service that they perceive as uncaring, slow or below their standard. An online help desk can help you…

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helpdeskjobs

Typical help desk jobs are: Helpdesk Analyst Desktop Support Analyst Help Desk Support Technical Support Analyst Helpdesk Technician Desktop Support Specialist PC Support Specialist Help Desk Specialist Help Desk Level 1 Desktop Support Technician   Ready to buy? Order the Help Desk Toolkit today 

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helpdesksupport

What is help desk support? A help desk is a department within a company that responds to user’s technical questions. Most large companies have help desks to answer user questions. Questions and answers can be delivered by telephone, e-mail, BBS or fax. The Help Desk Toolkit helps readers build, improve or maintain a successful help desk….