Help desk software helps support team track and address issues in reasonable time. But also record customer conversations, messages, transactions, and other information that could… Read More »IT Service Desk: What do you look for on resumes and applications?
Service desks are increasingly being used to get various matters arranged, explained, and coordinated, rather than just to get broken technology fixed, and the service… Read More »Service Desk: What features of the current help desk service management tool are being used?
Change Advisory Board: What capability and capacity already exists in the business for providing each SIAM component?
Organizations obviously need the capability to adopt change, make decisions and to align strategic goals, while change management is good, the real problem is unexpected… Read More »Change Advisory Board: What capability and capacity already exists in the business for providing each SIAM component?
While many startups have mushroomed in the logistics space and are using technology to streamline some aspects of supply chain like last mile delivery, transportation,… Read More »Logistics and SCM: Is there any scope for increasing drop sizes?
Logistics management is that part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods,… Read More »Logistics and SCM: What is the leading differentiator for your reverse supply chain?