Project Portfolio Management presents best practices for determining portfolio maturity, setting short-term priorities, improving portfolio management processes, and tracking progress, proper risk management implies control… Read More »Project Portfolio Management: What are your current project and portfolio management processes?
On completion, participants will have developed advanced skills of analysis, evaluation and synthesis in the areas of strategic cost and management accounting and business analysis.… Read More »Complexity management: What is the level of complexity of the program and what are the possible implications on the engagement process?
Broadly, it service management refers to the way in which it services are planned and delivered to end users within your organization, one primary origin… Read More »IT Service Continuity Management: Does your organization distinguish between ITSM Service Support and Service Delivery functions?
Understand what a plan should cover to be effective and have management consider any gaps, it will help you design your approach to operational management… Read More »Operational Readiness Review: Does the operations team understand its responsibilities in dealing with incidents?
Operational Readiness Review is usually a subset of the overall set of tests, preferably automated, that touches parts of the system in at least a… Read More »Operational Readiness Review: Are the resources continuous enough to operate in times of crisis?