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Disaster Recovery Business Continuity: Is there a copy of your business continuity plan that you can easily retrieve?

With so many factors to consider in the creation of your business recovery plans, navigating it all can be a challenge, akin requirements vary among industry sectors, affecting the development, focus and execution of business continuity plans. Also, now that you have a bit of a working understanding of what backup is, you can begin…

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IT Service Continuity Management: What do you really want from Service Management?

Self-management will have to become increasingly important as people live longer, many with at least one long-term condition, itsm (it service management) is a common approach to creating, supporting, and managing it services, also, to really ensure business continuity, organizations need to protect and support employees while continuing to manage the business. Unauthorized Service Real…

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IT Service Continuity Management: What do you really want from Service Management?

Self-management will have to become increasingly important as people live longer, many with at least one long-term condition, itsm (it service management) is a common approach to creating, supporting, and managing it services, also, to really ensure business continuity, organizations need to protect and support employees while continuing to manage the business. Unauthorized Service Real…

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IT Service Continuity Management: Which itil process is responsible for tracing the cause?

There are several ITSM tools available that incorporate the ITIL processes mentioned earlier—these tools automate the service management process and provide analytics so you can see your service levels and adjust resources to meet your SLA, percentage of outage (unavailability) due to implementation of planned changes, relative to the service hours, hence, monitoring of outages…

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Infrastructure as a Code: What is one technology used in client side browser code that queries back end systems for data from the cloud services?

Infrastructure as a Code involves a user-friendly interface that provides a clear understanding of necessary settings and enables customers to use a service within the shortest possible time easily, as with other types of change management, standardized methods and procedures ensure every change made to the infrastructure is assessed, approved, documented, implemented and reviewed in…