You should allow quick and effective information access and management of servicenow content from different users within your enterprise, without setting up and maintaining user… Read More »ServiceNow: What does change & problem management need?
The most valuable tool that a change advisory board can have at its fingertips is an up to date configuration management database (or CMDB for… Read More »Change Advisory Board: Does the tool provide client-defined closure categories that link with Change Records?
ServiceNow is cloud based It management tool, which is used to automate business process and provides best service to customers and encourages best practices in… Read More »ServiceNow: What is risk-based it service management?
Interfaces with external organizations or field-based employees on technical matters as needed, decrease deal cycles and improve customer experience with an insights-driven contract management tool… Read More »ServiceNow: Does the tool enable the monitoring of active requests to support the progress of it through to fulfilment and closure?
Policies and procedures shall be established and maintained in support of data security to include (confidentiality, integrity and availability) across multiple system interfaces, jurisdictions and… Read More »ServiceNow: Which does the Availability Management process include?