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Complexity management: What is the level of complexity of the program and what are the possible implications on the engagement process?

On completion, participants will have developed advanced skills of analysis, evaluation and synthesis in the areas of strategic cost and management accounting and business analysis. And also, in the process, obtained an in-depth awareness of the current developments in the profession, although the significance of the complex system as an analytic lens is increasingly recognised,…

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RSA SecurID Technology: How do you use Multi-Factor Authentication?

When it comes to choosing the right authenticator to balance your security, total cost of ownership and end-user security needs, you need options and flexibility. Unexpected Technology Users authenticate using authentication factors which may broadly be something the user is (biometric), knows (secret) or has (a device), it is also easier to prevent a departing…

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Service Desk: What is the contact information for the help desk?

In mature organizations, the help desk guarantees timely assistance and prompt resolution of issues by defining and publishing assured service levels, it gives the customer service representative or end user the ability to efficiently diagnose, troubleshoot and correct technical-support problems, rather than being a pass through. In addition, automated asset discovery with integrated CMDB for…