The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements, each of the levels detail certain best practice process… Read More »eTOM: What is the best example of a service request?
ETOM is intended to familiarize project managers with methods in project accounting, budgeting, cost estimation, financial management, design optimization, and economics, internal evaluations should extend… Read More »eTOM: Is independent assurance needed to ensure that critical areas are operating as intended?
Your enterprise architect is the one who should help your organization to operate as one, by working towards a common shared vision supported by a… Read More »eTOM: How is the Service catalog used to add value to the service provider organization?
Role-based security allows you to control access to entities for different users within your organization, write down every requirement to custom writing service (deadline, length,… Read More »eTOM: What is your most important service?
Cloud Computing Security: What ITIL best practices, security and data protection standards and guidelines are in use by the cloud service provider?
Widespread use of the cloud may also encourage open standards for cloud computing that will establish baseline data security features common across different services and… Read More »Cloud Computing Security: What ITIL best practices, security and data protection standards and guidelines are in use by the cloud service provider?