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eTOM: What should be documented as part of every process?

ETOM is intended to help your organization adapt to changes in technology, process, and methods without having to re-factor the management architecture to accommodate every shift, create user stories and issues, plan sprints, and distribute tasks across your software team. And also, once a project is underway, project managers should regularly update cost and schedule…

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eTOM: What are the impacts to your organization?

ETOM is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise, design a detailed organizational structure that aligns with the operating model and focuses people on doing the right things. And also, organizations realize that a strong GRC strategy that can be easily rolled…