Good auto service work starts with a relationship between the advisor and the customer, and that cannot be obtained when the customer sees a new… Read More »IT Service Desk: Why are opportunities so key to getting the most from your IT-business relationship?
You need affordable systems that you can rely on to run your business, systems that support the applications you need, protect your data, and help… Read More »Citrix XenServer: Do you want the help desk phone to stop ringing?
Whenever you build a larger piece of software, you will have dependencies to other systems, another type of programming you may hear referred to is… Read More »CRM Systems: How important is the programming language for innovative software development?
Numerous systems are nowadays available which cover all sectors of geospatial data handling, certain mapping and geospatial data management software is prohibitively expensive, but some… Read More »GISP: What open source GIS software is available?
Originally introduced to replace spreadsheets and assist help desk professionals in solving customer issues, akin systems are now the backbone of many help desk operations… Read More »SCCM: What is your current Knowledge Management tool for the Help Desk?