helpdesksupport
What is help desk support? A help desk is a department within a company that responds to user’s technical questions. Most large companies have help desks… Read More »helpdesksupport
technology
ITHelpdeskSoftware2
IT Helpdesk Software IT Helpdesk Software is an internal support application used to track staff tasks, problems, or query tickets in a centralized, searchable… Read More »ITHelpdeskSoftware2
ivr
What is IVR? IVR – short for Interactive Voice Response – is a technology that automates interaction with telephone callers. Enterprises are increasingly turning to… Read More »ivr
outsourcedhelpdesk
Should You Outsource? When it comes to specialty business functions like help desks or call centers, having them in-house is not always the best answer.… Read More »outsourcedhelpdesk
PeopleSoftCRMHelpdesk
PeopleSoft CRM Helpdesk Your business relies on both employees and technology — working in harmony to drive profitability. Empower your employees to excel at… Read More »PeopleSoftCRMHelpdesk