Neither servicenow nor any person associated with servicenow makes any warranty or representation with respect to the completeness, security, reliability, quality, servicenow can be used… Read More »ServiceNow: Does the system force the production of month-end reports?
ServiceNow service management (itsm) is the process of aligning enterprise ServiceNow services with business and a primary focus on the delivery of best services to… Read More »ServiceNow: How good are your Problem Management practices?
ServiceNow: Can the approach be shown to have resulted in more efficient and effective business services?
Therefore, any organization trying to improve customer experience should follow a defined plan to adopt a strategy that is congruent with customer expectations. In addition… Read More »ServiceNow: Can the approach be shown to have resulted in more efficient and effective business services?
ServiceNow: Does your organization currently or have plans to manage IT from a services perspective?
Your products, services, business model, customers, marketing and sales plan, internal operations, management team and financial projections must all tie together seamlessly, certain ways to… Read More »ServiceNow: Does your organization currently or have plans to manage IT from a services perspective?
ServiceNow drives new approaches to information management that enable the integration of information and services, good thing there are lots of customer service KPIs and… Read More »ServiceNow: Is an adequate IT service management solution already in place to lower TCO?