You must deliver innovation around digitally enhanced services beyond the service desk and into the business, good customer service in the transportation industry is going… Read More »ServiceNow: What does it service management look like in the cloud?
With the help of an auto-generated map, a network device discovery tool can make it easier to drill down on specific nodes on your network… Read More »ServiceNow: Can contact information be interrogated?
ServiceNow: Can telephone calls be logged for the client showing the date, time, who was the contact, who in the business took the call, and what the call was about?
ServiceNow is used by the higher authority in your organization or the human resource manager to take control of an indiscipline case or misconduct of… Read More »ServiceNow: Can telephone calls be logged for the client showing the date, time, who was the contact, who in the business took the call, and what the call was about?
Time management is the organization of tasks or events by first estimating how much time a task requires and when it must be completed, and… Read More »ServiceNow: How long does it take and how much does it cost to do things differently each time?
Acceptance criteria represent a specific and defined list of conditions that need to be met before a project can be considered completed and the project… Read More »ServiceNow: Are test plans, acceptance criteria and test results produced for each Release?